Frequently Asked Questions

If locked out at Level at 16th, residents can visit the leasing office, where a new fob can be issued for a $50 replacement fee and a key replacement fee of $10. After hours, residents are responsible for contacting a locksmith.

Maintenance requests at Level at 16th are typically completed within 24 to 72 business hours.

Emergency maintenance at Level at 16th includes fire, flood, no heating, no cooling, no hot water, and any safety or security hazards.

Yes, the team at Level at 16th schedules preventative maintenance inspections throughout the year to ensure all items are functioning properly and reduce the chance of major repairs.

There is no fee for maintenance services at Level at 16th. Charges may apply for repairs beyond normal wear and tear caused by the resident.

Level at 16th offers a fully equipped two-level fitness center, a resort-style heated pool and spa, and a clubhouse with community TVs, coffee, and refreshments. Browse the full amenities list before scheduling a tour.

The pool deck at Level at 16th is open between the hours of 8:00 AM and 10:00 PM daily.

Yes, Level at 16th offers a fully equipped two-level fitness center that is open 24 hours, making it convenient to work out on any schedule.

Yes, Level at 16th is a pet-friendly community. Residents should check with the leasing office regarding weight limits and breed restrictions.

The fitness center at Level at 16th is open 24 hours, though the pool and clubhouse have set hours to keep the experience comfortable and enjoyable for all residents.

Yes, the pool at Level at 16th is open year-round with heating in the winter months.

Yes, the clubhouse at Level at 16th offers a variety of lounging spaces with community WiFi, making it easy and comfortable to work remotely.

Yes, Level at 16th aims to host resident events monthly, along with other entertaining visits like food trucks, to help neighbors get to know one another.

Apartment homes at Level at 16th include a full appliance package with an in-unit washer and dryer, microwave, dishwasher, stove, and garbage disposal, along with modern finishes, spacious closets, and balconies or Juliet doors. Browse the photo gallery to see these finishes in person.

Kitchens at Level at 16th include a stainless steel refrigerator, stove top, microwave, and dishwasher, along with a garbage disposal.

Yes, Level at 16th offers spacious walk-in closets with built-in shelving in all layouts.

Select homes at Level at 16th have patios, while the majority of units feature a Juliet door, giving the community a New York living style.

Level at 16th offers a variety of floor plans ranging from studios to one-bedroom, two-bedroom, and loft apartment homes. Prospective residents can compare all available layouts before scheduling a tour.

Yes, Level at 16th is pre-installed with Cox, and high-speed internet plans are available. Residents should contact Cox directly to review current options.

Yes, apartment homes at Level at 16th feature smart thermostats, making it convenient to schedule heating and cooling from a smartphone.

Prospective residents can apply for an apartment at Level at 16th by logging onto the website and selecting the desired unit. The team is also available in the office to guide applicants step-by-step if needed.

Yes, Level at 16th offers a range of lease terms between 3 and 15 months, with pricing that may vary depending on the lease term selected.

Level at 16th does not qualify applicants based on a specific credit score. The leasing team looks at the overall picture, including credit history, rental history, income, and criminal history.

Yes, Level at 16th allows the opportunity to have a co-signer or a guarantor if an applicant is unable to qualify independently. A co-signer signs the lease alongside the resident, while a guarantor simply helps financially qualify.

Monthly fees at Level at 16th consist of utilities billed back with rent, along with charges for parking, valet trash, a facility fee, and a damage waiver that provides liability coverage.

Rent at Level at 16th includes the apartment itself along with access to all community amenities.

Utilities billed back with rent at Level at 16th include water, sewer, trash, common area gas, common area electric, and pest control.

Level at 16th offers a damage waiver program that removes the need to provide separate renter's insurance documents, covering up to $100,000 in liability coverage. Residents are still welcome to purchase additional insurance for their personal property.

Rent at Level at 16th is due on the 1st of each month, with a grace period through the 3rd.

Yes, if rent is not paid within the grace period at Level at 16th, an initial late fee of $75 applies on the 4th, followed by $10 per day until paid in full.

Yes, security deposits at Level at 16th are $400, $800, or $1,200, based on credit.

Yes, move-in costs at Level at 16th typically include prorated rent, the security deposit, and any one-time fees such as pet fees.

Most utilities at Level at 16th are already set up. Residents are only responsible for setting up their own electric service and internet account, which must be done before obtaining keys to the apartment.

Level at 16th is pre-installed with Cox. Upon move-in, residents receive a modem along with instructions on how to start service.

Residents at Level at 16th are responsible for water, sewer, trash, common area gas, common area electric, personal electric, and internet.

Yes, utilities at Level at 16th are billed through a third-party service called Conservice. Residents receive a statement each month by mail and by email.

Level at 16th is pre-installed with Cox. Residents who wish to use a different provider may do so as long as it doesn't require rewiring, which typically means a wireless internet connection would be the alternative option.

Water and sewer are submetered at Level at 16th, while trash, common area gas, and common area electric are split among the community.

Level at 16th does not offer EV charging stations, but reserved parking is available, including carports, underground parking, or individual garages.

Yes, Level at 16th is within walking distance of public bus stops.

Yes, all resident parking at Level at 16th is assigned, while guest parking is first-come, first-served.

Yes, parking costs at Level at 16th vary by type: $35 per month for a carport, $60 per month for an underground garage, or $135 per month for a private garage.

Level at 16th is conveniently located next to Highway 51, making it easy to travel to several locations throughout the valley. Check the exact route from any starting point using our map and directions page.

Yes, Level at 16th is within walking distance of shopping, fast food chains, local bars, and restaurants.

No, tours at Level at 16th are free. Everyone is welcome to visit the community and see what it has to offer.

Level at 16th has an on-site management team available 7 days a week. The office is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 4:00 PM.

Yes, self-guided tours are an option at Level at 16th. Residents should contact an associate to set this up.

Yes, the team at Level at 16th is happy to hop on a virtual tour or send over videos for prospective residents who are unable to visit in person or are out of town.

Touring at Level at 16th typically takes between 25 and 35 minutes. The team can accommodate a shorter tour if a resident is on a time crunch.

Residents can contact the Level at 16th leasing office by phone at (602) 218-6320, by email at [email protected], or by visiting the office in person.

Level at 16th is located within the Madison School District.

Level at 16th is located on 16th Street, a desirable area making it convenient to travel to all areas of the city, shop, and dine.

Level at 16th is conveniently located in between several cities, making it easy to reach major areas throughout the region. Get exact driving directions from any starting point at levelat16th.com/mapsanddirections.

The closest grocery stores to Level at 16th include Fry's, Sprouts, and Trader Joe's, all conveniently located nearby.

Level at 16th is located close to several parks, including Steele Indian School Park and Madison Park, as well as prime hiking spots like Camelback Mountain and Papago Park.

Level at 16th offers courtesy patrol. For detailed information regarding neighborhood safety, residents are encouraged to review local public data and resources.

Level at 16th is located close to several major employers, including hospitals, school districts, local authority employers, and fire safety employers, making it convenient for professionals to commute.

Yes, Level at 16th is located in the Madison School District, with a junior high and high school accessible right across the street. Grand Canyon University and Arizona State University are both just a 15 to 20 minute commute away.

The Uptown neighborhood near Level at 16th is desirable due to its proximity to entertainment, dining, major employers, outdoor activities, parks, and highways.

Level at 16th allows a maximum of two pets per apartment.

Level at 16th is pet-friendly but does have some breed restrictions and a weight limit of 45 pounds. See the full pet policy for complete details.

Yes, pet fees at Level at 16th include a one-time refundable deposit of $250, a non-refundable fee of $250, and monthly pet rent of $45 per pet. Fees do not apply to service animals. See the full pet policy for complete details.

Yes, Level at 16th offers a dog run with pet waste stations throughout the entire community, making it easy to walk a dog anywhere on the property.

Exotic animals are not permitted at Level at 16th.

Yes, vets and pet grooming services are conveniently located in the area near Level at 16th, with easy highway access making it simple to travel elsewhere in the valley if needed.

Before moving in at Level at 16th, residents are responsible for signing the lease, establishing an electric account, completing pet screening, and paying prorated move-in costs. Upon arrival, a 15-minute orientation covers all the details needed for living in the community and the move-in procedures.

Yes, Level at 16th has designated loading zones where residents or their movers can park and move as needed.

Yes, elevator reservations are available upon request at Level at 16th.

When moving out of Level at 16th, residents have the option to schedule a move-out inspection. If not scheduled, residents should stop by the office and return all keys on the day of move-out, signing a key return form upon collection.